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Prescriptions
Ordering a Repeat Prescription
At Amicus we work hard to provide a safe, timely service for all our patients.
Please allow at least three working days for any prescription request to be processed and sent to your nominated pharmacy. They will then require sometime to prepare your prescription.
If you have any queries about your medicines being dispensed by your community pharmacy, please contact them directly. We are not able to assist with these queries.
When you order a prescription online, you can have it sent electronically to a pharmacy of your choice. This is called a nomination.
Online with the NHS App
When you order with the NHS app you can see an up-to-date list of all your current repeat prescriptions, and you can see when your request has been approved.
The NHS app also gives you a barcode for each of your prescriptions, so if your prescription isn’t available at your nominated pharmacy, you can take the code to any other pharmacy for dispensing.
You can also change your nominated pharmacy through the NHS App.
If you are unable to find or order the medication on your NHS App, please contact us online.
Request using our GP online system
Alternatively, you can order prescriptions using our GP online system.
Your Local or Online Pharmacy
Pharmacy Ordering
Please only use paper prescription requests if you are unable to use the app or order online.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Questions About Your Prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription, please contact us.
Medication reviews
All of your repeat medications should be reviewed by a clinician at least annually.
Some people may be offered a more in-depth medication review (called a 'structured' medication review) with one of our clinical pharmacists. You might benefit from this service if you are taking 10 or more medications, you don't understand what your medication is for, or you are concerned about side effects. Please ask to speak to a clinical pharmacist if you feel you would benefit from this.
Further information
Repeat prescriptions
A repeat prescription is a continuous supply of certain medication that you can routinely order for a set period of time without having to see a doctor. The doctor will arrange for this medication to be available for you to order for a clinically appropriate length of time and you will then require are view. You will be advised that you need to have this done when you are coming to the end of your prescription allocation.
It is important that you attend your appointments for blood tests and clinical reviews to ensure that your medicines can continue to be safely supplied for you.
What is Repeat dispensing (RD)?
If you are stable on your medicines and your doctor agrees that you should take a medication for along time, then you can sign up for Repeat Dispensing.
This is when your doctor signs six months' worth of electronic prescriptions in advance. The prescriptions are automatically sent to your nominated pharmacy every month or every two months (whichever you prefer, or if restrictions apply). This means that you can simply collect from the pharmacy every month or two months, and you don't need to request your medication from us each time.
Once the six month batch has been used up, your pharmacy will contact us to arrange a further batch. At this point a clinician will review the medication and make sure it is still appropriate for you.
Please contact the prescriptions team online to find out more.
How much can I order?
For most medications, you can order up to two months supply at a time. In some cases, for example if it is a controlled drug, you may only order one month's supply at a time. For contraceptive pills, you may order up to six months' supply if you are sure you will be taking it for this length of time.
All my tablets run out at different times, can I get them aligned?
It is possible to get your medication 'synchronised', so that all of your tablets can be ordered at the same time. You can pick up a printed copy of a leaflet form the surgery.
Can I get my medication delivered?
Some pharmacies offer a delivery service. We are unable to arrange this for you so please speak to your pharmacy directly.
Prescription Fees
View the cost of prescriptions on the NHS website.
You can also find out if you are entitled to free prescriptions.
Contact
Clare House Surgery
Newport Street
Tiverton
Devon
EX16 6NJ
Telephone: 01884 252337
Care Quality Commission
Rating: Outstanding
Bampton Surgery
Barnhay
Bampton
Devon
EX16 9NB
Telephone: 01398 331304
Care Quality Commission
Rating: Outstanding